Senior Systems Manager

• Salary

  £51328 - £54225

• Sector

  Technology

• Type

  Permanent

• Hours: Full time
• Contract: Permanent
• Salary: £51,328 – £54,225 per annum
• Closing Date: 01/03/2024
• Location: Hammersmith, on-site with up to 2-days work-from-home

Are you passionate about improving students’ lives? We at Ealing, Hammersmith & West London College are looking for an experienced Senior Systems Manager to join the department in delivering an excellent service. If you are as committed, driven and enthusiastic as we are to ensure an outstanding experience for our learners and staff, we would love to hear from you.

About us:

We are committed to championing innovation and creativity at West London College, and we invite you to join us on this journey. We welcome applicants who can share our values of Ambition, Accountability, Innovation and Inclusion.

We have three College sites across West London at Ealing, Hammersmith and Southall. By bringing your skills to the College you will have a wonderful opportunity to make a difference to these students’ education and to their future.

As a diverse College in the UK, we offer an exciting, innovative and stimulating work environment with a wide variety of employment opportunities.

For further information about the College, please visit our website.

About the role:

A high-profile role within the IT Services department requires strong technical and people management skills with experience working within an ITIL-compliant service desk. The post-holder will also act as 3rd line support and have line management responsibility for a small support team within a busy, agile environment.

The post-holder will ensure the technology infrastructure runs smoothly and efficiently, delivering the highest service availability, performance and security levels. This includes the implementation, administration, support and continued development of IT services ensuring effective BAU operation of all enterprise IT systems, including servers, applications, cloud services, storage and networks, to ensure a highly available and resilient IT infrastructure.

About the person:

The ideal candidate will hold relevant qualifications in computing with vendor certifications and must have at least five years of demonstrable experience working within a senior technical role. The postholder will be experienced with the technical administration, development and support of a complex multi-site, multi-domain virtualised Windows environment and network, with the ability to undertake root-cause analysis and deliver robust solutions.

A motivated self-starter with an eye for detail and the ability to multi-task within an agile environment. With excellent communication and organisational skills, you can lead and manage a technical support team and engage with stakeholders across the business, including staff, students and external agencies.

Your commitment to the values of our College – Excellence, Ambition, Focus, Accountability, Inclusion and Integrity – will be evident in everything you do.

What we offer:

Our team are important to us, and we offer a wide range of benefits to recognise the hard work put into supporting our learners.

As part of our Curriculum Team, you will receive:

• Eye care vouchers
• Cycle to Work scheme
• Season ticket loan
• Computer loan
• Teacher Pension Scheme (TPS)
• Continued Professional Development
• Access to the Colleges Employee Assistance Programme (EAP)
• Discount at the College on-site hair and beauty salon
• Access to Perkbox, our rewards and discounts platform

Important Information:

Our learners’ and staff’s safety and welfare are extremely important to us, which is why we pride ourselves on our safeguarding procedures. As part of our commitment to safeguarding, successful candidates will be subject to an enhanced Disclosure and Barring Service check. Please note that it is an offence to apply for this role if you are barred from engaging in regulated activities relevant to children. Please visit our website for further information about our Safeguarding and Prevent policy.

We encourage and welcome applications from individuals, regardless of age, disability, sex, sexual orientation, gender reassignment or identity, race, religion or belief and marriage and civil partnership.

To apply, please visit our website and complete an application form before the closing date specified, as CVs will not be accepted. Please ensure you also include a supporting statement as part of your application. We may close the application deadline earlier than expected, so please ensure you submit your applications as soon as possible.