Programme Manager

• Locations

  Weybridge, Surrey

• Salary

  Up to £44000 per annum

• Sector

  Education, Lecturing

• Type

  Temporary

Job Role: Programme Manager-Service Industries

Location: Weybridge

Salary: Circa £44,000

Contract Type: Permanent

Role Overview
We are seeking a highly organised and results-driven Programme Manager for Service Industries to join our team. The successful candidate will oversee the delivery and management of service industry-related programmes, ensuring they meet quality standards, timelines, and budget expectations. This role will involve coordinating cross-functional teams, managing stakeholder relationships, and ensuring the smooth execution of programmes in areas such as hospitality, retail, customer service, and other service-focused sectors.

Key Responsibilities

• Lead the planning, coordination, and successful delivery of service industry-related programmes, ensuring all objectives are met efficiently and within budget
• Collaborate with academic teams, external partners, and stakeholders to ensure that programmes meet the highest standards of quality and relevance
• Develop, implement, and manage programme schedules, resource allocation plans, and timelines
• Monitor and evaluate programme progress, resolving any issues or challenges that arise during implementation
• Maintain accurate documentation, reporting, and compliance for all programmes
• Manage programme budgets effectively, ensuring cost control and efficient resource utilisation
• Provide leadership and support to programme teams, promoting collaboration, clear communication, and the achievement of programme goals
• Identify opportunities for programme enhancement and continuous improvement based on feedback and performance reviews
• Contribute to the development of new programmes within the service industries sector, aligning with institutional objectives and industry trends

Key Requirements

• A degree or equivalent qualification in a relevant field (such as Business, Hospitality, Retail, or Service Management)
• Proven experience in programme or project management, particularly within the service industries sector
• Strong leadership, organisational, and project management skills, with the ability to handle multiple projects simultaneously
• Excellent communication, stakeholder management, and interpersonal skills
• Strong problem-solving abilities and the ability to think strategically in a fast-paced environment
• Experience managing budgets, resources, and teams effectively
• A commitment to driving continuous improvement and adapting to the evolving needs of the service industries

Desirable Skills

• Project management certification (e.g., PRINCE2, PMP)
• Experience in managing academic or vocational service industry programmes
• Familiarity with industry trends in hospitality, retail, customer service, and other service-related sectors
• Knowledge of quality assurance processes and compliance requirements in educational settings

Morgan Hunt is a multi-award-winning recruitment Business for interim, contract and temporary recruitment and acts as an Employment Agency in relation to temporary vacancies. Morgan Hunt is an equal opportunities employer, job suitability are assessed on merit in accordance with their skills, qualifications and abilities to perform the relevant duties required in a particular role.