Operations Manager

• Locations

  Rochdale, Greater Manchester

• Salary

  £23552 - £25581 per annum

• Sector

  Housing, Revenues & Benefits, Supported Housing

• Type

  Permanent

Operations Manager

Part time – 24 hours

Rochdale

Perm

£23,552 – £25,281

Our client

Morgan Hunt is delighted to be working with a leading charity delivering quality support services to vulnerable homeless women, young parents and women, men and their families who are affected by domestic abuse across North West England. They support the people they work with to overcome the experiences they have had, and to empower them to take control of their own lives, access a tenancy of their own and maintain a quality of life in the long term.

An exciting opportunity has arisen for an additional Operations Manager to join the team on a permanent, part time basis, managing their vulnerable women and young parents’ projects across Rochdale.

The role

As an Operations Manager, you will be responsible for;

• Leading front lone homelessness services supporting vulnerable women and young parents ensuring they work in line with strategy, resources and procedures to operate effectively and in line with agreed polices and plans.
• Ensuring that services are maintained and developed in accordance with key aims and objectives, are responsive to change, trauma informed, needs led and actively seek the contribution of individuals and families who use the service.
• Harnessing a working environment that encourages teamwork, innovation, positively and creativity.
• Promoting client advocacy and involvement and ensure client services are assessed and reviewed and that services meet client satisfaction goals
• Working with the team leaders in providing consistent and responsible line management to staff, students and volunteers including recruitment.
• Building effective relationships with other agencies to promote a critical community approach to service delivery.
• Monitoring, reviewing and reporting on quality and performance of services to meet contract and funder requirements.
• Ensuring the finance team have the correct annual information to support in setting and controlling of all service budgets.
• Working with the Head of Operations to identify funding opportunities.
• Being committed to safeguarding and promoting the welfare of children, young people and vulnerable adults.
• Working at times other than office hours to attend meetings, participate in networks, fund raising events and ensuring that the service is accessible.

The candidate

• Direct experience within the field of homelessness, young parents, multiple disadvantage, violence again women and girls.
• Experience of monitoring and reporting against organisational plans, targets and budgets.
• Able to support, inspire, and give effective leadership to a diverse team to maintain a committed team delivering quality outcomes.
• Able to communicate with the individuals and families that are supported and gain their trust.
• Experience developing successful funding bids.
• Ability to balance competing priorities.
• Able to ensure a good communication flow within the team and to and from within the wider organisation.
• Creativity and imagination in developing and delivering person centred and innovative services.
• Open and approachable, able to bring empathy and diplomacy to dialogues with staff.
• A clear communicator, able to adapt tone and style to a range of audiences, needs and communities.
• A demonstrable commitment to equal opportunities and anti – discriminatory practice.

Benefits

• Auto enrolment pension plan after 3-month probation via NEST.
• Health plan for all employees after completion of probationary period including free eye testing, access to counselling, and reduced gym membership.
• Salary sacrifice bike to work scheme.
• Salary sacrifice tech scheme including all products from Curry’s.
• Christmas saving scheme, save January – November.
• Holiday Purchase – one week.
• Flexi for non – rota posts.

Morgan Hunt is a multi-award-winning recruitment business for interim, contract and temporary recruitment and acts as an Employment Agency in relation to permanent vacancies. Morgan Hunt is an equal opportunities employer. Job suitability is assessed on merit in accordance with the individual’s skills, qualifications and abilities to perform the relevant duties required in a particular role.