IT Support Manager

• Locations

  Glasgow

• Salary

  Up to £46000 per annum

• Sector

  Infrastructure Support, Technology

• Type

  Permanent

Morgan Hutnt currently have an exciting opportunity for an IT Infrastructure Manager to join our client on a permanent basis in Edinburgh.

Position Details

• Salary: £38,067 to £46,528
• Annual Leave: 30 days
• Public Holidays: 10 days
• Work Arrangement: Hybrid, with 1-2 days per week in the office (Edinburgh/Glasgow)

Key Responsibilities

• Serve as the organizational lead for infrastructure, overseeing all projects, processes, and technology in this area.
• Act as the senior technical expert to resolve infrastructure issues, providing guidance, training, and support to the infrastructure team.
• Lead, mentor, and develop the infrastructure team to deliver exceptional services.
• Manage all on-site and cloud infrastructure.
• Collaborate with colleagues across the Technology and Digital department, including the End User Support Manager, Cyber Security Lead, and Applications Manager, to ensure the infrastructure meets organizational needs.
• Act as the escalation point for all infrastructure issues.
• Oversee the lifecycle management of all infrastructure hardware and software assets.
• Ensure that cyber security is a primary consideration for all projects and improvements.
• Work closely with the Cyber Security Lead to secure all CAS infrastructure.
• Advise the Head of Technology and Digital on optimal infrastructure solutions aligned with the CAS strategic plan.
• Support the Head of Technology and Digital in developing and implementing an IT infrastructure roadmap to support CAS’s ambitions.
• Provide regular service performance and project status reports to the Head of Technology and Digital.
• Ensure IT business continuity by developing, maintaining, and testing disaster recovery plans for agreed services.
• Deliver the agreed IT components of projects.

Required Skills and Experience

• Extensive hands-on experience administering and delivering infrastructure solutions in a complex, multisite environment.
• Proficiency with Microsoft server technologies.
• Strong problem-solving skills.
• Experience with Windows Server administration.
• Expertise in Active Directory and Azure Active Directory.
• Proficiency in MS365 setup and administration.
• Experience with telephony administration.
• Significant experience with virtualization technologies (Hyper-V and VMWare).
• Thorough understanding of LAN, WAN, WLAN, VPN, DNS, DHCP.

Morgan Hunt is a multi-award-winning recruitment business for interim, contract and temporary recruitment and acts as an Employment Agency in relation to permanent vacancies. Morgan Hunt is an equal opportunities employer. Job suitability is assessed on merit in accordance with the individual’s skills, qualifications and abilities to perform the relevant duties required in a particular role.