Housing Management Officer

• Locations

  Nottingham, Nottinghamshire

• Salary

  £18300 - £23900 per annum + FTE £28,300

• Sector

  Housing Management, Housing, Revenues & Benefits

• Type

  Permanent

Job Title: Housing Management Officer

Job Type: Permanent

Location: Nottingham

Industry: Social Care – Homelessness

To support vulnerable tenants fleeing domestic violence and abuse to maintain tenancies and live independently.

As part of this new service, you will be instrumental in the setting up of processes and procedures to establish the service, including sourcing, viewing and monitoring properties, managing refurbishments, and arranging handovers with service users. You will work with local partner agencies to match women and their children with available properties, provide support to those women to maintain tenancies and ensure the properties are maintained to a high standard.

Key Responsibilities of a Housing Management Officer

• To provide support to tenants to enable them to build capacity for independent living and recover from crises.
• Facilitate appropriate signposting and specialist referral for tenants to other support services.
• Visit women in their homes to identify any tenancy management issues or additional support needs.
• Encourage tenants attendance at support appointments and engagement with additional services within the organisation
• Support women to engage with the Housing Proactive System 2 and monitor their engagement with this.
• Obtaining and comparing quotes from contractors in line with our policies
• Meeting and interviewing potential suppliers, making recommendations about supplier and contractor allocation with reference to best value. Doing due diligence re risk on suppliers re performance re limitations on abilities to obtain quotes for refuges.
• Dealing with disputes between landlord/ suppliers/ costs/ procedures etc. gathering evidence, following different organisations complaint procedures. Risk assessing pursuing complaints versus potential outcomes.
• Devise and implement a schedule for the routine upgrade and maintenance of equipment and properties
• Devise and implement a planned preventative maintenance plan for all properties as required.
• Devise and implement a project plan for new properties and the facilities elements of housing and property services.
• Produce health and safety risk assessments and procedures for housing and property services (training can be provided) for each property as required.
• Attend all relevant internal and external inter-agency meetings as required.
• Contribute to the use and development of Teler for outcomes monitoring

Key requirements of a Housing Management Officer

• Proven track record of working in a similar role or organisation (within supported accommodation)
• Comfortable to work within a domestic abuse charity
• Car driver is not essential but ideal – role will involve travel around Nottingham / Nottinghamshire
• DBS issued within the last 12 months or on the update service

If you feel you meet the above criteria for a Housing Management Officer please apply within, for more details please call the office on 0121 631 5930 and ask for Alisha.

Morgan Hunt is a multi-award-winning recruitment business for interim, contract and temporary recruitment and acts as an Employment Agency in relation to permanent vacancies. Morgan Hunt is an equal opportunities employer. Job suitability is assessed on merit in accordance with the individual’s skills, qualifications and abilities to perform the relevant duties required in a particular role.