DRIVE Case Manager

Case Manager for Drive DVA Programme

Position: DRIVE Case Manager
Location: Thames Valley – Buckinghamshire
Salary: Competitive, based on experience
Contract: Full-time, 3 days working from home, 2 days in the office in Milton Keynes

About the Role:

We are seeking a dedicated and experienced Case Manager to deliver the Drive Domestic Violence and Abuse (DVA) programme. This role involves working one-on-one with perpetrators identified as high risk through MARAC and the Thames Valley Domestic Abuse Perpetrator Panel (DAPP). The aim is to secure engagement, influence behavioural change, and link perpetrators to complementary services.

Key Responsibilities:

• Champion organisational values of ambition, compassion, innovation, and integrity.
• Develop and implement strategic individual intervention plans in collaboration with existing agencies.
• Work closely with Independent Domestic Violence Advocates (IDVAs) to review risks, develop safety plans, and improve outcomes.
• Manage long-term outcomes by working with each service user for 3-12 months to achieve behaviour change.
• Engage proactively with multi-agency settings to ensure a coordinated response.

Essential Experience:

• Direct work with vulnerable service users.
• Experience in public protection/safeguarding multi-agency settings (e.g., Child Protection, MARAC, MAPPA).
• Proficiency in managing safeguarding issues and procedures.
• Strong skills in writing and presenting information to varied audiences.
• Experience in working within legislative frameworks and encouraging partnership working.
• Conflict management experience.
• Reliable reporting and meeting deadlines.

Desirable Experience:

• Work with victims and/or perpetrators of domestic abuse.
• Experience with service users with complex needs and/or challenging behaviour.
• Background in mental health, substance misuse, or working with young people aged 16-25.
• Familiarity with pro-social modelling and motivational interviewing.

Abilities and Attributes:

• Confidence in decision-making.
• Ability to work collaboratively and independently.
• Excellent written and oral communication skills.
• Belief in perpetrator behaviour change.
• Comprehensive understanding of risk in the domestic abuse sector.
• Capacity to manage raw emotions and conflict.
• Proactive and self-motivated.

Liaison and Partnership:

• Strong relationship management skills in multi-agency work.
• Proficiency in Microsoft Office and other IT skills.
• Relevant degree, vocational qualification, or equivalent experience.
• Advisory, negotiation, and persuasive skills.
• Empathy and excellent conflict/crisis management skills.
• Interpersonal skills to facilitate discussions and achieve positive outcomes.
• Networking skills to develop strong agency relationships.

Knowledge:

• Understanding of domestic abuse, its impact, and legal/practical remedies.
• Familiarity with public protection arrangements and multi-agency/partnership working.
• Knowledge of effective engagement with domestic abuse perpetrators.
• Thorough understanding of IDVA work, including risk assessment and safety planning.
• Understanding of the Marac process and child protection systems.

Join us in our mission to create safer communities and support positive change. We look forward to hearing from you.