Customer Support Co-Ordinator

• Locations

  Solihull, West Midlands

• Salary

  Up to £104 per day

• Sector

  Admin & Customer Service, Customer Service

• Type

  Temporary

Morgan Hunt are currently working with a training provider in their search for a temporary Customer Support Co-ordinator reporting into the Service Delivery Manager.

You will be responsible for responsible for processing registrations across a range of training schemes in line with standards of service and team targets.

The successful candidate will need to be highly motivated with experience of high-volume data entry and processing and delivering against challenging service levels.

You will be able to work in a busy environment with the confidence to work both independently and as part as a team. It is also important that you are detail oriented and have excellent IT skills.

Job Title: Customer Support Co-ordinator
Location: Solihull (2 days per week hybrid)
Pay Rate: £13 per hour (PAYE)
Job Type: Temporary
Hours: Full-time (37 hours)
Start Date: ASAP

Key Responsibilities

· Responsible for processing registrations across a range of training schemes in line with standards of service and team targets

· Checking, verifying, and logging registrations received, processing quickly, accurately, and efficiently using our registration systems

· Ensuring that all registration data is processed and stored in accordance with the company’s GDPR requirements

· Handling and resolving issues relating to registrations and ensure compliance with organisation’s data protection policies and processes

· Adapt and respond positively to change and improvements within the team and wider business.

Person Specification

· Must be able to deliver high level of service delivery experience

· Experience of high-volume data entry and processing and high standards of reporting skills

· Must have good IT skills; ability to use Microsoft packages including Word, Excel and Outlook

· Excellent interpersonal and communication skills in person and emails

· Must be aware of GDPR and Data Protection legislation

Please contact to find out more information regarding this fantastic opportunity for a Customer Support Co-ordinator.

Morgan Hunt is a multi-award-winning recruitment Business for interim, contract and temporary recruitment and acts as an Employment Agency in relation to temporary vacancies. Morgan Hunt is an equal opportunities employer, job suitability are assessed on merit in accordance with their skills, qualifications and abilities to perform the relevant duties required in a particular role.