Operations Analyst

• Locations

  Glasgow

• Salary

  Up to £13 per annum

• Sector

  Admin & Customer Service, Admin & Secretarial

• Type

  Temporary

My civil service client is seeking an Operations Analyst to join their team on a temporary basis. My client is offering an hourly rate of £13.50 alongside one day a week in their Glasgow office working a 37 hour working week with an early finish on a Friday.

Purpose

My client is looking for people to meet the challenges we face head-on.

You will be someone who:

– Enjoys developing new skills, capabilities and expertise and being engaged across a broad range of diverse activities, including stakeholder engagement, investigation, policy development and project management.

– Champions our culture of inclusion and encourages, supports, and celebrates the diverse voices and experiences of our colleagues, fuelling our innovation and ensuring we best represent the consumers and the communities we serve.

Key Responsibilities

• Contributing towards the administration of the environmental schemes and achievement of key performance indicators
• Updating, developing, documenting, and streamlining business procedures to ensure robust and efficient processes
• Ability to build good relationships and credibility with a range of colleagues and external business contacts
• Identify instances of potential fraud and non-compliance and make recommendations to management and relevant teams

Key Outputs and Deliverables

Specific responsibilities will vary depending on the role and team in which you will be placed in, but are likely to include:

• Deliver targeted number of cases as agreed with your manager
• Ensure applications for the scheme are accurately assessed against the eligibility criteria, within set timeframes
• Review information provided from applicants
• Communicate with scheme applicants and participants by phone and email
• Provide support on related issues across the team on an ad-hoc basis, including in relation to individual projects across the team
• Provide information to management as needed

Key Stakeholder Relationships

This is likely to include:

Internal

• Colleagues in the Operational Delivery Profession
• Colleagues in other Delivery & Schemes portfolios including Operations, Policy and Digital
• Legal
• IT

Role Criteria

Morgan Hunt is a multi-award-winning recruitment Business for interim, contract and temporary recruitment and acts as an Employment Agency in relation to temporary vacancies. Morgan Hunt is an equal opportunities employer, job suitability are assessed on merit in accordance with their skills, qualifications and abilities to perform the relevant duties required in a particular role.