Senior Income officer

• Locations

  East London, London

• Salary

  Up to £40000 per annum

• Sector

  Housing Management, Housing, Revenues & Benefits

• Type

  Permanent

Job Description

We currently have a great opportunity with a Housing organisation for a Senior Income Officer role on a permanent basis. This is a hybrid role located in East London, requiring the successful candidate to work 2 days in the office and 3 days from home.

Job Title: Senior Income Officer

Salary: £40,000 per annum

Contract: Permanent role

Working Hours: 9:00 AM to 5:00 PM

Location: East London (HYBRID – 2 days a week in the office, 3 days from home)

Responsibilities of Senior Income Officer

• Lead on complex arrears cases, including legal action and eviction processes.
• Provide guidance and support to junior income officers on arrears recovery and best practices.
• Develop and implement strategies to improve rent collection and reduce arrears.
• Represent the organisation at court hearings and tribunals.
• Build and maintain strong relationships with external stakeholders, including solicitors and support agencies.

Requirements for Senior Income Officer

• Extensive experience in income collection, arrears management, and legal enforcement.
• Strong knowledge of housing legislation, welfare benefits, and debt recovery processes.
• Proven ability to manage complex cases and mentor junior team members.
• Excellent communication, negotiation, and problem-solving skills.
• Proficiency in IT systems, including MS Office and housing management software.

If you are interested in this role, please email with your updated CV.

Morgan Hunt is a multi-award-winning recruitment business for interim, contract and temporary recruitment and acts as an Employment Agency in relation to permanent vacancies. Morgan Hunt is an equal opportunities employer. Job suitability is assessed on merit in accordance with the individual’s skills, qualifications and abilities to perform the relevant duties required in a particular role.